RehearseNow

RehearseNowPrivacy Policy

RehearseNow.ai is committed to respecting your privacy and the confidentiality of your personal data and uploaded content. This Privacy Policy explains how we use and safeguard the information you provide. "Products" means our website, app, and related services. "Personal Data" means any information we possess relating to an identified or identifiable user.

What Information We Collect

  1. Content: scripts, audio, video, or text you upload or store in the app.
  2. Registration Information: username, password, email address.
  3. Customer Service Communications: bug reports, feedback, or requests.
  4. Log Information: IP address, timestamps, device and browser data.
  5. Payment Information: handled by secure third-party processors; RehearseNow.ai does not process card data directly.

How We Use This Information

We use your information to provide services, customer support, troubleshoot problems, enforce agreements, and improve features. Registration information allows us to verify your identity and keep you updated about RehearseNow.ai. We may also use anonymized feedback or usage data for analytics and marketing.

Confidential Scripts and Uploaded Content

RehearseNow.ai stores uploaded scripts and rehearsal recordings on secure, access-controlled servers. We apply encryption in transit (HTTPS), encrypted storage where applicable, and monitoring to reduce the risk of unauthorized access.

However, no online service can guarantee absolute security. If you are working with highly confidential or proprietary materials, you should carefully consider these risks before uploading them.

RehearseNow.ai is not liable for any unauthorized access, leaks, hacks, or disclosures of scripts or other uploaded content, regardless of cause, except where liability cannot be disclaimed under applicable law.

Transfer of Personal Information

We do not sell or rent your data. We may share information with service providers or affiliates as needed to operate our services or as required by law.

Protection and Retention

We retain your data only as long as necessary to provide services, meet legal obligations, or enforce agreements. We implement technical and organizational safeguards but cannot guarantee that unauthorized third parties will never be able to defeat those measures.

Information Collected from Minors

RehearseNow.ai is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. Users between 13 and 18 may use the service with the consent of a parent or guardian. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information. If you believe a child under 13 has provided us with personal data, please contact us at info@rehearsenow.ai.

Third-Party Service Providers

We share data with the following third-party services as necessary to operate RehearseNow.ai:

  • Supabase (authentication, database, file storage): stores user accounts, scripts, rehearsal data, and audio files.
  • Stripe (payment processing): receives your email address and manages subscription billing. RehearseNow.ai does not store credit card details directly.
  • ElevenLabs (text-to-speech): receives script text content to generate AI voice audio. No personal user data is sent.
  • Deepgram (speech-to-text): receives audio from rehearsal sessions for real-time transcription. No personal user data beyond the audio stream is sent.
  • OpenAI (script parsing): receives uploaded script content for text extraction and formatting. No personal user data is sent.
  • Mailgun (email delivery): receives user email addresses to send transactional emails such as contact confirmations and trial reminders.
  • Google Analytics (website analytics): collects anonymized browsing data including page views and events.
  • Vercel (hosting, analytics): hosts the application and collects performance metrics.
  • MailerLite (email marketing): tracking script may collect browsing behavior for marketing purposes.

We do not sell or rent your personal data to any third party.

Data Retention

We retain your personal information and account data for as long as your account is active or as needed to provide you with our services. Script content and rehearsal data are stored until you choose to delete them through your account settings. Cached audio generated during rehearsals may be retained to improve performance and reduce costs.

If you request account deletion, we will remove your data from our systems within a reasonable timeframe. However, some data may persist in third-party systems (such as Stripe billing records) where deletion is not technically possible or where retention is required for legal, tax, or compliance purposes. Backup copies may also take additional time to be fully purged.

Cookies and Tracking

RehearseNow.ai uses the following cookies and tracking technologies:

  • Authentication cookies (Supabase): manage your login session. These are required for the service to function.
  • Site access cookie ("site-access"): remembers site gate authorization for 30 days.
  • Google Analytics cookies: collect anonymized usage data to help us understand how the site is used. You can opt out by using a browser extension or adjusting your browser settings.
  • Vercel Analytics: collects performance and usage metrics.
  • MailerLite tracking: may set cookies for email marketing analytics.

We also use browser local storage and session storage for functional purposes such as maintaining upload state and caching preferences. These are not shared with third parties.

You can disable cookies through your browser settings, but some features of the service may not function properly without them.

Modification and Questions

We may update this Privacy Policy and will publish updates at RehearseNow.ai/legal/privacy. Updates take effect 30 days after publishing unless you accept them sooner.

For privacy requests, contact us at info@rehearsenow.ai.